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OTDA Home Programs & Services NYDocSubmit

Overview

NYDocSubmit is an app for mobile devices and is available for download in the Apple App Store and Google Play Store. With NYDocSubmit, applicants and recipients of Temporary Assistance (TA), Supplemental Diet Aid Program (SNAP), Domicile Energy Assistance Plan (HEAP), and Medicaid, who live in a participating social services district, tin can have a pic of their documents and submit them using a mobile device.

There is no toll to download NYDocSubmit, even so, downloading or using the app may consequence in charges to your data plan with your mobile provider. You are solely responsible for any data access, messaging, and other service rates and charges that may incur in connexion with your mobile device and utilize of NYDocSubmit.

Annotation: If the attempt to submit documents through NYDocSubmit is non successful, or NYDocSubmit is non available in a social services commune, the individual is responsible for submitting documentation and should use some other method to exercise so inside the timeframe designated by the social services district.

The other methods for submitting documentation to a social services district include:

1. Visiting the social services district office and providing a hard copy or scanning via a kiosk; if bachelor,
2. Via fax car,
3. Mailing through the U.S. Postal Service, or
4. In certain counties, submitting via myBenefits.ny.gov in association with an electronic application for TA, SNAP and/or HEAP, a recertification for TA and/or SNAP, or to report a alter for TA and/or SNAP.

Participating Social Services Districts

NYDocSubmit is currently available to applicants and recipients of the programs mentioned above that live in the following counties:

Albany
Allegany
Broome
Cattaraugus
Cayuga
Chautauqua
Chemung
Chenango
Clinton
Columbia
Cortland
Delaware
Dutchess
Erie
Essex
Franklin
Fulton
Genesee
Greene
Hamilton
Herkimer
Jefferson
Lewis
Livingston
Madison
Monroe
Montgomery
Niagara
Oneida
Onondaga
Ontario
Orleans
Oswego
Otsego
Putnam
Rensselaer
Rockland
St. Lawrence
Saratoga
Schoharie
Schuyler
Seneca
Steuben
Suffolk
Sullivan
Tioga
Tompkins
Ulster
Warren
Washington
Wayne
Westchester
Wyoming
Yates

Notation: Additional counties may be added, so check your app shop to run into if the social services commune in your canton is participating.

Residents of New York City (NYC) who are applying for or receiving benefits from i of the programs mentioned to a higher place may submit documentation to the NYC Human being Resource Assistants through ACCESS HRA.

What You Need to Know

NYDocSubmit may save you a trip to the local social services district to provide documentation. Now, an individual can take a picture of a document, enter identifying information and submit the certificate to their social services commune, anytime. It's user-friendly, quick and like shooting fish in a barrel. You lot tin apply NYDocSubmit for:

• Temporary Assistance
• SNAP
• HEAP
• Medicaid

Notation: NYDocSubmit is not monitored for emergencies and should not be used to submit an awarding for benefits or to submit a periodic written report.

Examples of Documents That Can Be Submitted Using NYDocSubmit

• Age/Identity – Photo ID, birth certificate, U.South. passport, adoption records, hospital records.
• Citizenship or Electric current Alien Status – Birth document, hospital records, U.S. passport, military service records, naturalization certificate, USCIS documentation, evidence of continuous U.Due south. residence since prior to 01/01/72.
• Income – Current wage stubs, pay envelopes, income tax records, current benefit bank check, current honour alphabetic character, official correspondence from the source of income.
• Medical Documentation – Copies of medical bills, wellness insurance policy, insurance bill of fare, Medicare card. Note: Exercise not submit documents with sensitive information through NYDocSubmit (see information below regarding documents that should not be submitted through NYDocSubmit).
• Proof of Who Lives in Your Household – Statement from the not-relative landlord, school records, statements from other persons.
• Residence – Statement from the landlord, electric current rent receipt, current charter, mortgage records.
• Resources – Banking concern records, stock certificate, income taxation refund, burial or funeral agreement, vehicle registration or title of ownership, life insurance policy, a argument from the source of payment.
• Shelter/Utility Expenses – Current rent receipt, current lease, mortgage records, sewer and water bills, fuel bills, non-heating utility bills.
• Social Security Number/Proof of SSN Application – Social Security card, official correspondence from the Social Security Assistants.
• Other – Whatever other information requested by the social services district that does not autumn into one of the document categories listed above.

Examples of Documents that Should Not be Submitted through NYDocSubmit

NYDocSubmit should not be used to submit initial applications, recertification applications, periodic reports or documents that include sensitive information, such as:

• Child Protective Services (CPS) example information or to report suspected kid abuse or maltreatment,
• Documents that comprise HIV information,
• Domestic violence information,
• Addresses that must remain confidential to safeguard any member of an applicant's or recipient's household.

Getting Started with the NYDocSubmit Mobile App

1. You tin can download the NYDocSubmit mobile app from the Apple App Shop or the Google Play Store.
2. After launching the app, you can select your preferred language from the following list: English, Haitian Creole, Standard arabic, Spanish, Bengali, Chinese (Traditional), Korean, Russian or Yiddish.
3. You volition exist prompted to read and agree to the "Terms of Utilise" and the "Disclaimer".
4. Y'all will demand to use your NY.gov account to log in to NYDocSubmit. If you don't have a NY.gov account, you can create one.
5. To submit your document(south), select your social services district from the list, select the programme that you are submitting a certificate for, or select "not sure" if you lot don't know, and and then select a certificate category.
6. Take a picture of the document. You lot volition have the opportunity to take additional pictures if the document has multiple pages, only please only submit one document at a time.
7. Provide the start and terminal name, and phone number, for whom the documents are being submitted. You will as well need to enter at to the lowest degree one of the following submission details: Social Security Number (SSN), Client Identification Number (CIN), Case Number, or Appointment of Birth.
8. Afterward y'all confirm the submission details, and submit, a confirmation screen will announced following a successful upload. Wait until you receive the confirmation screen earlier submitting another document or closing the app.

Annotation: The confirmation screen shows a tracking number to help identify the document that yous submitted. You should write it down or take a screen shot to continue for hereafter reference.

Contact

If yous are having trouble using the NYDocSubmit app, contact the ITS Service Desk-bound by phone: (844) 891-1786 or email: fixit@its.ny.gov.

If you lot have questions almost plan requirements for TA, SNAP, HEAP or Medicaid, contact your local department of social services or call the cost-complimentary OTDA Hotline: 1-800-342-3009.

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Source: https://otda.ny.gov/programs/nydocsubmit/

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