Network Error Make Sure You Are Connected to the Network and Try Again

Troubleshooting network problems in Windows

If you lot tin't get email, browse the web, or stream music, chances are y'all're not connected to your network and tin't get onto the cyberspace. To fix the problem, here are some things you tin endeavour.

Things to endeavour first

Try these things first to help y'all fix or narrow down the connection problem.

• Brand sure Wi‑Fi is turned on. Select the "No internet connexion" icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If information technology isn't, select information technology to turn information technology on. Too, brand sureAirplane mode is turned off.

• Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, come across if a Wi-Fi network you lot recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If it saysContinued underneath the network proper noun, selectDisconnect, await a moment, and and so selectConnect once more.

• Try connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at two unlike network frequency bands: two.4 GHz and 5 GHz. These will appear as separate networks in the list of available Wi-Fi networks. If your list of bachelor Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, try connecting to the other network. To larn more about the differences between 2.4 GHz networks and five GHz networks, check out Wi-Fi problems and your home layout.

• Make certain the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when information technology's on.)

• Run the Network troubleshooter. The Network troubleshooter tin help diagnose and fix common connectedness bug.

To run the Network troubleshooter

1. Select theShowtime button, then type settings. SelectSettings>Organisation > Troubleshoot > Other troubleshooters.

2. UnderOther, selectNetwork Adapter > Run.

3. Follow the steps in the troubleshooter and see if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connection to your internet service provider (ISP).

  When yous do this, anybody that is connected to your Wi-Fi network will be temporarily asunder. The steps you take to restart your modem and router can vary, only here are the full general steps.

Notation:If yous accept a cablevision modem/Wi-Fi router combo device, you just need to follow the steps for the single device.

1. Unplug the power cablevision for the router from the power source.

2. Unplug the power cable for the modem from the power source.

   Some modems have a backup battery. If you unplug the modem and lights stay on, remove the battery from the modem.

3. Await at least 30 seconds or so.

   If you lot had to remove the bombardment from the modem, put information technology back in.

4. Plug the modem back into the ability source. The lights on the modem volition glimmer. Wait for them to finish blinking.

5. Plug your router dorsum into the power source.

   Look a few minutes for the modem and router to fully power on. Yous can usually tell when they're prepare by looking at the condition lights on the two devices.

6. On your PC, try to connect again.

Connection bug can exist due to a variety of reasons—issues with the website, your device, the Wi-Fi router, modem, or your Internet access provider (ISP). Try the following steps to help narrow down the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the right side of the taskbar, visit a unlike website. If the website opens, there might be a problem with the specific website. If you can't connect to another website, go to the next step.

2. On some other laptop or phone, try to connect to the same network. If yous can connect, the source of the problem is probable due to your device—go to the section Network troubleshooting on your device. If y'all tin't connect to the network on whatever device, continue to the side by side pace.

3. Check to see if there is a problem with the connection to your Wi-Fi router. Practice this by using a ping exam.

   1. Select Search on the taskbar, blazonCommand prompt. TheCommand Prompt push button volition appear. To the right of it, selectRun as administrator >Yes.

   2. At the command prompt, typeipconfig, and and then selectEnter. Look for the name of your Wi-Fi network inside the results, and then find the IP address listed next toDefault gateway for that Wi-Fi network.  Write down that accost if you need to.For instance:  192.168.1.one

   3. At the prompt, typeping <DefaultGateway> and and so selectEnter.For example, typeping 192.168.1.i and selectEnter. The results should be something similar this:

• Reply from 192.168.i.1: bytes=32 fourth dimension=5ms TTL=64

• Respond from 192.168.1.one: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.ane.1: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = iv, Lost = 0 (0% loss), Estimate round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Average = 4ms

If you see results like this and are getting a reply, so you have a connection to your Wi-Fi router, so in that location might be a problem with your modem or ISP. Contact your Internet access provider or check online on another device (if you tin can) to see if there'southward a service outage.

If the results of the ping test betoken that you are not getting a reply from the router, effort connecting your PC directly to your modem by using an Ethernet cable (if you tin). If you lot can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Make certain y'all've installed the latest firmware and see the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS client resolver cache:

1. Select Search on the taskbar, blazonCommand prompt. TheCommand Prompt button will appear. To the right of it, selectRun as administrator>Yes.

2. At the command prompt, run the following commands in the listed society, and and so check to meet if that fixes your connection problem:

   • Typenetsh winsock reset and select Enter.

   • Typenetsh int ip reset and selectEnter.

   • Typeipconfig /release and selectEnter.

   • Typeipconfig /renew and selectEnter.

   • Blazonipconfig /flushdns and selectEnter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, effort to uninstall the network adapter driver, and then restart your computer. Windows volition automatically install the latest driver. Consider this arroyo if your network connection stopped working properly after a contempo update.

Before uninstalling, make sure you lot have drivers available every bit a backup. Visit the PC manufacturer'southward website and download the latest network adapter driver from in that location. If your PC tin't connect to the internet, you'll need to download a driver on a different PC and save it to a USB flash drive so you tin install the driver on your PC. Y'all'll need to know the PC manufacturer and model proper name or number.

1. Select Search on the taskbar, typeDevice Manager, and then selectDevice Manager from the list of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), and and then selectUninstall device > theAttempt to remove the driver for this device check box >Uninstall.

4. Later on uninstalling the driver, select theStartpush button >Power  >Restart.

After your PC restarts, Windows will automatically await for and install the network adapter driver. Check to come across if that fixes your connexion problem. If Windows doesn't automatically install a commuter, try to install the fill-in driver yous saved before uninstalling.

Check if your network adapter is compatible with the latest Windows Update

If yous lost your network connectedness immediately after upgrading to or updating Windows 11, it'south possible that the electric current driver for your network adapter was designed for a previous version of Windows. To check, endeavor temporarily uninstalling the recent Windows Update:

1. Select theStarting time  button, and then enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.

2. Select the about recent update, and then selectUninstall.

If uninstalling the nearly recent update restores your network connectedness, check to see if an updated driver is available:

1. Select Search on the taskbar, typeDevice Manager, and then selectDevice Manager from the list of results.

2. AggrandizeNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, printing and concur (or correct-click), so selectUpdate driver > Search automatically for updated commuter software, and and then follow the instructions.

4. After installing the updated commuter, select theKickoffbutton >Power> Restart if you're asked to restart, and come across if that fixes the connection event.

If Windows tin can't find a new commuter for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. Y'all'll need to know the PC manufacturer and model name or number.

Do one of the post-obit:

• If y'all couldn't download and install a newer network adapter driver, hide the update that's causing yous to lose your network connectedness. To learn how to hide updates, see Hide Windows Updates or commuter updates.

• If you could successfully install updated drivers for your network adapter, and so reinstall the latest updates. To do this, select theStart button, then enter settings. SelectSettings>Windows Update > Check for updates.

Use network reset

Using network reset should exist the last step you try. Consider using it if the steps above don't help to get you connected.

This tin can help solve connection problems you lot might have afterwards upgrading from Windows 10 to Windows 11. It can also help to set the problem where yous tin can connect to the internet, but can't connect to shared network drives. Network reset removes any network adapters yous take installed and the settings for them. Subsequently your PC restarts, any network adapters are reinstalled, and the settings for them are ready to the defaults.

1. Select theStart button, then enter settings. SelectSettings>Network & internet  >Advanced network settings > Network reset.
   Open up Network & Internet Condition settings

2. On theNetwork reset screen, selectReset now >Yes to confirm.

Wait for your PC to restart, and see if that fixes the trouble.

Notes:

• After using network reset, you might need to reinstall and ready other networking software yous might be using, such as VPN client software or virtual switches from Hyper‑5 (if you're using that or other network virtualization software).

• Network reset might ready each one of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help brand your PC more secure. Still, if your PC is used for file or printer sharing, you'll demand to make your PC discoverable again past setting it to utilise a private network profile. To exercise this, select theStart button, then enter settings. SelectSettings>Network & internet >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connexion you desire to change. UnderNetwork profile blazon, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have dissimilar advanced settings you tin can change based on your network environment or connexion preferences.

Check the Wireless Way setting for your network adapter and make certain it matches the capabilities of the network you're trying to connect to. If it doesn't match, y'all won't exist able to connect, and the network might not appear in the list of available networks. The Wireless Fashion will often be set to Automobile or something similar past default, which enables connection for every kind of network that'south supported.

To notice the wireless mode setting

1. In Device Manager, selectNetwork adapters, and and so double-click the network adapter proper name.

2. Select theAdvanced tab and wait for aWireless Mode setting. Brand sure information technology's set to the mode your network is using.

Wi-Fi contour settings

Windows uses the Wi-Fi profile to salve the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name (SSID), and then on. If yous tin can't connect to a Wi-Fi network that you could connect to before, it'due south possible that the network settings might accept inverse or the profile is corrupted.

To set up this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connexion, it removes the Wi-Fi network contour from your PC.

To forget a network

1. Select theStart button, and then enter settings. SelectSettings>Network & internet.

2. SelectWi-Fi, then selectManage known networks.

3. Select the network yous want to forget, and then selectForget.

Afterwards, select the Wi-Fi icon on the taskbar and attempt to reconnect to the network to renew the network connection.

Check your home layout

Your Wi-Fi network might exist affected past the network's frequency band, channel congestion, and/or signal strength.  For more than info, see Wi-Fi issues and your home layout.

Check for additional symptoms for the "No internet connection" icon.

At that place may be boosted troubleshooting steps you can try, depending on which symptoms you're having. To view these steps, check out Wi-Fi connexion icons and what they mean.

Related topics

• Setting upwardly a wireless network

• How to find your wireless network password

• Analyze the wireless network report

• Wi-Fi tools and apps

• Make a Wi-Fi network public or private in Windows

Things to try outset

Attempt these things kickoff to help yous prepare or narrow down the connection problem.

• Make certain Wi‑Fi is turned on. Select the "No cyberspace connection" icon on the right side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select information technology to plow it on. As well, make sure Plane way is turned off.

  

• Later on, come across if a Wi-Fi network y'all recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to information technology. If it says Connected underneath the network proper name, select Disconnect, await a moment, and then select Connect again.

• Effort connecting to a network on a different frequency band. Many consumer Wi-Fi routers circulate at two dissimilar network frequency bands:  ii.four GHz and 5 GHz. These will announced every bit carve up networks in the list of bachelor Wi-Fi networks. If your list of available Wi-Fi networks includes both a 2.4 GHz network and a five GHz network, try connecting to the other network. To learn more about the differences betwixt ii.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your home layout.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light commonly shows when it's on.)

• Run the Network troubleshooter. The Network troubleshooter can assistance diagnose and fix common connexion issues.

To run the Network troubleshooter

1. Select the Start button >Settings > Network & Internet > Status.
   Open Network & Internet Status settings

2. Under Modify your network settings, select Network troubleshooter.

3. Follow the steps in the troubleshooter, and come across if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connection to your net service provider (ISP).

  
  When yous do this, anybody that is continued to your Wi-Fi network volition exist temporarily asunder. The steps you have to restart your modem and router can vary, but hither are the general steps. (Note: If you accept a cable modem/Wi-Fi router combo device, you only need to follow the steps for the single device.)

  1. Unplug the power cable for the router from the power source.

  2. Unplug the power cable for the modem from the ability source.

     Some modems have a backup battery. If you unplug the modem and lights stay on, remove the battery from the modem.

  3. Expect at to the lowest degree 30 seconds or then.

     If you had to remove the battery from the modem, put it back in.

  4. Plug the modem back into the power source. The lights on the modem will blink. Wait for them to cease blinking.

  5. Plug your router back into the power source.

     Wait a few minutes for the modem and router to fully power on. You can ordinarily tell when they're fix past looking at the status lights on the two devices.

  6. On your PC, try to connect again.

Connexion issues can exist due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Cyberspace Service Provider (Internet access provider). Try the following steps to help narrow downward the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the right side of the taskbar, visit a different website. If the website opens, in that location might exist a problem with the specific website. If you can't connect to another website, go to the adjacent step.

2. On another laptop or phone, try to connect to the same network. If you can connect, the source of the problem is probable due to your device—go to the department Network troubleshooting on your device. If you tin can't connect to the network on any device, continue to the next step.

3. Check to see if there is a problem with the connection to your Wi-Fi router.  Do this past using a ping test.

   1. In the search box on the taskbar, type Command prompt. The Command Prompt button will appear. To the right of it, select Run as ambassador > Yes.

   2. At the command prompt, type ipconfig, and then select Enter. Await for the proper name of your Wi-Fi network within the results, so detect the IP address listed adjacent to Default gateway for that Wi-Fi network.  Write down that address if you need to. For example:  192.168.1.1

   3. At the prompt, blazon ping <DefaultGateway> and then select Enter. For case, type ping 192.168.one.ane and select Enter. The results should exist something similar this:

• Reply from 192.168.i.1: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Respond from 192.168.ane.1: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.one.1: Packets: Sent = iv, Received = 4, Lost = 0 (0% loss), Guess round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If y'all see results like this and are getting a reply, then you have a connection to your Wi-Fi router, then at that place might be a problem with your modem or ISP. Contact your ISP or check online on some other device (if you can) to see if at that place's a service outage.

If the results of the ping test indicate that yous are not getting a reply from the router, try connecting your PC directly to your modem by using an Ethernet cable (if yous tin can). If you lot can connect to the internet using an Ethernet cable, it confirms the connection problem is due to the Wi-Fi router. Brand certain y'all've installed the latest firmware and see the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP address, and affluent and reset the DNS client resolver cache:

1. In the search box on the taskbar, blazon Command prompt. The Command Prompt push will announced. To the right of it, select Run every bit administrator > Yep.

2. At the command prompt, run the post-obit commands in the listed order, and then check to see if that fixes your connection trouble:

   • Type netsh winsock reset and select Enter.

   • Type netsh int ip reset and select Enter.

   • Blazon ipconfig /release and select Enter.

   • Type ipconfig /renew and select Enter.

   • Blazon ipconfig /flushdns and select Enter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, try to uninstall the network adapter commuter, and and then restart your computer. Windows will automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update.

Before uninstalling, make sure you take drivers available equally a backup. Visit the PC manufacturer'due south website and download the latest network adapter driver from in that location. If your PC can't connect to the internet, you'll need to download a driver on a different PC and save information technology to a USB flash drive so you can install the driver on your PC. You'll need to know the PC manufacturer and model name or number.

1. In the search box on the taskbar, type Device Manager, and then select Device Director from the listing of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, printing and hold (or correct-click), and and then selectUninstall device > theAttempt to remove the driver software for this device check box >Uninstall.

4. Later uninstalling the driver, select the Start button > Power > Restart.

   After your PC restarts, Windows will automatically look for and install the network adapter commuter. Cheque to meet if that fixes your connection problem. If Windows doesn't automatically install a driver, endeavor to install the backup commuter you saved before uninstalling.

Check if your network adapter is compatible with the latest Windows Update

If you lost your network connection immediately after upgrading or updating Windows ten, it's possible that the current driver for your network adapter was designed for a previous version of Windows. To check, endeavour temporarily uninstalling the recent Windows Update:

1. Select the Get-go button, and then select Settings  > Update & Security > Windows Update > View update history > Uninstall updates.

2. Select the most recent update, then select Uninstall.

If uninstalling the most recent update restores your network connection, cheque to run across if an updated driver is bachelor:

1. In the search box on the taskbar, type Device Manager, so select Device Manager from the listing of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, select Update driver > Search automatically for updated driver software, then follow the instructions.

4. Subsequently installing the updated driver, select the Start button > Power > Restart if y'all're asked to restart, and see if that fixes the connection issue.

If Windows can't notice a new commuter for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from in that location. You'll need to know the PC manufacturer and model name or number.

Do i of the following:

• If you couldn't download and install a newer network adapter driver, hide the update that's causing you to lose your network connection. To learn how to hide updates, see Hide Windows Updates or driver updates.

• If yous could successfully install updated drivers for your network adapter, then reinstall the latest updates. To do this, select the Start button, so select Settings  > Update & Security > Windows Update > Cheque for updates.

Use network reset

Using network reset should be the terminal step yous try. Consider using it if the steps above don't assist to become you continued.

This tin assist solve connectedness problems you might have after upgrading from a previous version of Windows to Windows x. It tin can also aid to set up the problem where y'all tin can connect to the internet, only tin can't connect to shared network drives. Network reset removes any network adapters y'all have installed and the settings for them. Subsequently your PC restarts, any network adapters are reinstalled, and the settings for them are set up to the defaults.

Note:To use network reset, your PC must be running Windows ten Version 1607 or subsequently. To run across which version of Windows 10 your device is currently running, select the Start push, then select Settings > Arrangement > Virtually.

1. Select the Beginning button, then select Settings  > Network & Internet > Status > Network reset.
   Open Network & Internet Status settings

2. On the Network reset screen, select Reset at present > Yep to ostend.

   Expect for your PC to restart, and see if that fixes the problem.

Notes:

• After using network reset, yous might need to reinstall and gear up up other networking software you might be using, such as VPN client software or virtual switches from Hyper‑V (if you're using that or other network virtualization software).

• Network reset might gear up each i of your known network connections to a public network contour. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help make your PC more secure. However, if your PC is used for file or printer sharing, you'll demand to make your PC discoverable over again by setting it to use a individual network profile. To practise this, select the Start button, then select Settings > Network & Net > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connection yous want to change > Properties. Under Network profile, selectPrivate.

Bank check your Wi-Fi settings

Wi-Fi adapter manufacturers might have different advanced settings you can change based on your network surroundings or connection preferences.

Cheque the Wireless Mode setting for your network adapter and make sure information technology matches the capabilities of the network y'all're trying to connect to. If it doesn't friction match, you won't be able to connect, and the network might not appear in the list of available networks. The Wireless Mode will often be set to Auto or something like by default, which enables connectedness for every kind of network that'due south supported.

To detect the wireless mode setting

1. In Device Manager, select Network adapters, and then double-click the network adapter proper noun.

2. Select the Advanced tab and look for a Wireless Mode setting. Make sure it's fix to the mode your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security blazon, key, network name (SSID), and then on. If you lot tin can't connect to a Wi-Fi network that you could connect to before, it's possible that the network settings might have changed or the profile is corrupted.

To ready this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network contour from your PC.

To forget a network

1. Select the Wi-Fi network  icon on the right side of the taskbar, so select Network & Internet settings.

2. Select Wi-Fi , and then select Manage known networks.

3. Select the network yous desire to forget, then select Forget.

After, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connection.

Check your home layout

Your Wi-Fi network might exist affected by the network's frequency band, channel congestion, and/or signal force.  For more info, encounter Wi-Fi problems and your domicile layout.

Bank check for additional symptoms for the "No cyberspace connection" icon

There may exist boosted troubleshooting steps yous can try, depending on which symptoms y'all're having. To view these steps, bank check out Wi-Fi connexion icons and what they mean.

Related topics

• Setting up a wireless network

• How to find your wireless network password

• Clarify the wireless network report

• Wi-Fi tools and apps

• Brand a Wi-Fi network public or private in Windows x

• Make certain Wi-Fi is turned on.

  1. Swipe in from the right edge of the screen, selectSettings, then select theNetwork icon.

  2. Turn onWi-Fi.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator calorie-free usually shows when information technology's on.)

• Make sure your PC isn't in plane way.

  1. Swipe in from the right border of the screen, selectSettings, and so select theNetwork icon.

  2. Turn offAirplane mode.

• Move closer to the router or admission betoken if you tin.

• If you don't come across the network name at all, the router or admission point might not be gear up to broadcast the network name. In this instance, you'll need to connect to it manually.

  1. Swipe in from the right edge of the screen, and so selectSettings.

  2. Select theNetwork icon, so selectSubconscious network.

  3. Type the network proper name and selectNext.

  4. Type the password and selectNext.

  5. Follow any additional instructions to become connected.

• The network will be added to your list of networks and will exist available to connect to when your computer is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network by selecting the network icon in the notification area.

  2. SelectUnnamed Network, selectConnect, and then type the network data. The network will be added to your list of networks and will be available to connect to in the future when your calculator is in range of the network..

Allow Windows endeavor to help you lot gear up the problem. Endeavor running the Network troubleshooter to see if it tin diagnose and set up the trouble.

Select theStart button, start typingNetwork issues, then selectIdentify and repair network issues in the listing.

The Network Troubleshooter (mentioned to a higher place) tin help diagnose and fix common connectedness issues. Subsequently using that, effort running the network commands below because the combination of doing these ii things can aid you go connected.

If your trouble isn't fixed later running the Network troubleshooter, try to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP address.

• Affluent and reset the DNS customer resolver cache.

Here's how to run networking commands in a control prompt:

1. Select the Start  push, start typing cmd, right-click Command Prompt in the list, select Run as Administrator, and and so select Yes.

2. At the command prompt, run the following commands in the listed society and then check to see if that fixes your connection problem:

   • Type netsh winsock reset and press Enter.

   • Type netsh int ip reset and press Enter.

   • Type ipconfig /release and press Enter.

   • Type ipconfig /renew and printing Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connection to your Internet access provider (Internet access provider). When you do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected.

The steps you take to restart your modem and router can vary, but here are the full general steps:

1. Unplug the power cable for the router from the power source.

2. Unplug the power cablevision for the modem from the power source.

   Some modems have a fill-in bombardment. So if you unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at least xxx seconds or so.

   If you lot had to remove the battery from the modem, put it back in.

4. Plug the modem back into the ability source. The lights on the modem volition glimmer. Wait for them to stop blinking.

5. Plug your router back into the ability source.

   Wait a few minutes for the modem and router to fully power on. You tin can usually tell when they're ready past looking at the status lights on the two devices.

6. On your PC, endeavour to connect again.

Make sure it'south non a problem with your cable modem or Internet service provider (Internet service provider). If it is, contact your ISP.

1. Select the Start  button, start typing cmd, right-click Command Prompt in the list, select Run as Administrator, and so select Yes.

2. At the control prompt, type ipconfig.

   Expect for the IP address listed next to Default gateway. Write downward that accost if y'all need to. For example, 192.168.ane.1.

3. At the prompt, type ping <Default gateway> and press Enter. For instance, type ping 192.168.one.i and press Enter.

   The result should be something like this:

   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.ane: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.one.ane: Packets: Sent = iv, Received = 4, Lost = 0 (0% loss), Approximate circular trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you see results like to the results above, but you can't connect to the Cyberspace on your PC, there may be a problem with your modem or Internet service provider (ISP).

If you're still having problem connecting to a network, it might be related to your network adapter.

• Try using the Network Adapter troubleshooter to automatically observe and fix some problems. This troubleshooter volition disable and re-enable the adapter, and endeavor some other common repairs.

  Select the Kickoff  push button, commencement typing Troubleshooting, and then select Troubleshooting in the list. Select View all>Network Adapter.

• Update the network adapter commuter. An outdated or incompatible network adapter driver can cause connection problems. Check to meet if an updated driver is available.

  1. Select the Start  push button, starting time typing Device Manager, and then select information technology in the list.

  2. In Device Manager, selectNetwork adapters, correct-click your adapter, and and so select Properties.

  3. Select the Driver tab, and then select Update Driver.

  4. Select Search automatically for updated driver software.

If Windows can't detect a new driver for your network adapter, visit the PC manufacturer'south website and download the latest network adapter driver from there. If your PC can't connect to the Internet, yous'll need to download a driver on a dissimilar PC and save information technology to a USB flash drive and so you tin can install the commuter on your PC. You'll need to know the PC manufacturer and model name or number.

Here are some things to bank check and try with your router if y'all're at home and having trouble getting continued.

• If you don't run into the network name, sign in to your router and check to see if it's set to circulate the network name.

  1. Connect your PC to your router using an Ethernet cablevision.

  2. Open your web browser and type the IP address for your wireless router. (For case, 192.168.1.ane or 172.16.0.0—check the documentation for your router to find the default IP accost.)

  3. Sign in with your user name and password, and then make certain an selection labeled Enable SSID Circulate, Wireless SSID broadcast, or something like is turned on. This setting is frequently on a Wireless Settings page.

• Check to see if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, y'all'll demand to add the MAC address for your PC to the access list on your router before you can connect.

  1. Select the Start button. Start typing cmdand correct-click Command Prompt in the list. Select Run equally Administrator, and then select Yes.

  2. At the control prompt, type ipconfig /all.

     Write down the address that appears next toPhysical Address for your wireless network adapter. This is the address you'll need to add together to the access list on your router.

  To add together the MAC address to the access list on your router:

  1. Open up your web browser and type the IP address for your wireless router. (For instance, 192.168.1.1 or 172.xvi.0.0—check the documentation for your router to notice the default IP accost.)

  2. Sign in with your user name and password, then look for a setting that says MAC Address Filter or something similar.

  3. Add together the MAC address you wrote down for your PC to the admission list and save your changes.

  On your PC, try to connect to the Wi-Fi network again.

• Brand sure Wi-Fi is turned on.

  1. On a laptop, open Windows Mobility Center by selecting the Get-go button and then selectingControl Panel>Mobile PC>Windows Mobility Center.

  2. Wait in theWireless Networksection. If Wi-Fi is on, the push button should sayTurn wireless off.

• Brand sure the concrete Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when information technology'south on.)

• Check and make certain your PC isn't in plane mode.

• Motility closer to the router or access point if you can.

• If yous don't encounter the network name at all, the router or access point might not exist set to circulate the network name. In this example, you lot'll demand to connect to it manually.

  1. Open Manage Wireless Networks by selecting theShowtime push button, and then selectingCommand Console. In the search box, typewireless and and then selectManage wireless networks.

  2. SelectAdd, so selectManually create a network profile.

  3. Type the network data.

  4. If you want Windows to automatically connect when the network is in range, select theStarting time this connection automatically check box.

  5. Select theConnect even if the network is not broadcasting check box, selectNext, then selectClose.

• The network will be added to your list of networks and volition exist available to connect to when your computer is in range of the network. To connect to the network, follow these steps:

  1. Open upConnect to a Network by selecting the network icon in the notification expanse.

  2. SelectUnnamed Network, selectConnect, and and then type the network information. The network volition be added to your listing of networks and will be bachelor to connect to in the time to come when your computer is in range of the network..

Let Windows effort to help you fix the trouble. Try running the Network troubleshooter to meet if information technology can diagnose and prepare the problem.

Open the Network troubleshooter past right-clicking the network icon in the notification area and and so selectingTroubleshoot issues.

The Network Troubleshooter (mentioned above) can help diagnose and ready common connection problems. After using that, try running the network commands below because the combination of doing these two things can aid you get connected.

If your problem isn't fixed after running the Network troubleshooter, endeavor to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP address.

• Flush and reset the DNS client resolver cache.

Hither'south how to run networking commands in a command prompt:

1. Select theStart push . Type cmd in the search box, correct-click cmd in the list, select Run as administrator, and then select Yes.

2. At the control prompt, run the post-obit commands in the listed order and so check to see if that fixes your connectedness problem:

   • Type netsh winsock reset and press Enter.

   • Type netsh int ip reset and press Enter.

   • Blazon ipconfig /release and press Enter.

   • Type ipconfig /renew and printing Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connection to your Net service provider (Isp). When you practice this, anybody that is continued to your Wi-Fi network will exist temporarily disconnected.

The steps you take to restart your modem and router tin can vary, merely here are the general steps:

1. Unplug the ability cable for the router from the power source.

2. Unplug the power cablevision for the modem from the ability source.

   Some modems accept a backup battery. And so if you unplug the modem and lights stay on, remove the bombardment from the modem.

3. Wait at to the lowest degree 30 seconds or so.

   If you had to remove the battery from the modem, put it back in.

4. Plug the modem back into the power source. The lights on the modem will glimmer. Look for them to stop blinking.

5. Plug your router dorsum into the ability source.

   Wait a few minutes for the modem and router to fully power on. You can usually tell when they're set up by looking at the condition lights on the ii devices.

6. On your PC, try to connect again.

Make sure it's not a problem with your cable modem or Internet service provider (ISP). If it is, contact your ISP.

1. Select the Showtime button . Type cmd in the search box, right-click cmd in the list, select Run every bit administrator, and then select Yes.

2. At the command prompt, type ipconfig.

   Wait for the IP accost listed side by side to Default gateway. Write down that address if y'all need to. For case, 192.168.1.1.

3. At the prompt, blazon ping <Default gateway> and printing Enter. For example, type ping 192.168.1.1 and press Enter.

   The upshot should be something like this:

   Answer from 192.168.one.1: bytes=32 time=5ms TTL=64
   Answer from 192.168.1.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.ane.one: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.1.ane: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Estimate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you come across results similar to the results above, merely you can't connect to the Net on your PC, there may be a trouble with your modem or Internet service provider (Isp).

If you're however having trouble connecting to a network, information technology might be related to your network adapter.

• Endeavour using the Network Adapter troubleshooter to automatically observe and fix some issues. This troubleshooter volition disable and re-enable the adapter, and endeavour some other common repairs.

  Open the Network Adapter troubleshooter by selecting the Start button and so selecting Control Console. In the search box, type troubleshooter and so select Troubleshooting>View all >Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter commuter can crusade connexion issues. Check to see if an updated driver is bachelor.

  1. Open Device Manager by selecting the Kickoff button , selecting Control Panel, selecting System and Security, and then, under Arrangement, selecting Device Director . If you're prompted for an administrator password or confirmation, blazon the password or provide confirmation.

  2. In Device Manager, selectNetwork adapters, right-click your adapter, and then select Properties.

  3. Select the Commuter tab, and and then select Update Commuter.

  4. Select Search automatically for updated driver software.

If Windows tin't find a new driver for your network adapter, visit the PC manufacturer'southward website and download the latest network adapter driver from there. If your PC tin can't connect to the Internet, you'll demand to download a driver on a different PC and save it to a USB flash bulldoze and so you lot can install the driver on your PC. You'll need to know the PC manufacturer and model proper noun or number.

Here are some things to check and try with your router if you're at home and having trouble getting continued.

• If you don't see the network name, sign in to your router and cheque to see if it's set to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cablevision.

  2. Open your web browser and type the IP address for your wireless router. (For example, 192.168.1.ane or 172.16.0.0—bank check the documentation for your router to find the default IP address.)

  3. Sign in with your user proper name and password, then brand sure an selection labeled Enable SSID Broadcast, Wireless SSID broadcast, or something similar is turned on. This setting is oft on a Wireless Settings folio.

• Check to see if your Wi-Fi network uses Media Access Command (MAC) address filtering for security. If it does, you'll need to add the MAC accost for your PC to the admission listing on your router before you tin can connect.

  1. Select the First button. Type cmd in the search box and right-click cmd in the listing. Select Run equally ambassador, and so select Yes.

  2. At the control prompt, type ipconfig /all.

     Write downward the address that appears side by side toPhysical Address for your wireless network adapter. This is the accost you'll need to add together to the access listing on your router.

  To add together the MAC address to the access list on your router:

  1. Open your web browser and type the IP accost for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—bank check the documentation for your router to notice the default IP accost.)

  2. Sign in with your user proper name and countersign, and so look for a setting that says MAC Address Filter or something similar.

  3. Add together the MAC address you wrote downward for your PC to the admission list and save your changes.

  On your PC, try to connect to the Wi-Fi network again.

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Source: https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c

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